Upon accepting new assignments, transferees have a multitude of questions. This is where Coppergate’s pre-arrival assistance comes in especially handy. As soon as we receive authorization, we take a hands-on approach to manage expectations of the support available, familiarize them with the place they are about to call home, allay fears and provide all the right answers.
- Single point of contact for the transferee in the form of their local Destination Services Consultant (DSC).
- Welcome Email sent by the local DSC, within 24 hours of authorization, clarifying the detail of their support, providing their access to Relocation-Tips.com, and arranging the Initial Counseling Call.
- Initial Counseling Call within 24 hours of Welcome Email – re-iteration and discussion of their support, discussion of their personal needs and expectations, and setting of appointments for pre or full time arrival.